Privacy Policy

Tranquil Therapies

Last Updated: May 2026

At Tranquil Therapies, your privacy is important to us. This Privacy Policy explains how we collect, use, store, and protect your personal information.

Information We Collect

We may collect the following information when you contact us, make a booking, complete a consultation form, or interact with our social media pages:

• Name
• Email address
• Telephone number
• Home address (for mobile appointments)
• Health and medical information relevant to your treatment
• Emergency contact details
• Any information you voluntarily provide to us

How We Use Your Information

Your information is used to:

• Arrange and manage appointments
• Deliver treatments safely and effectively
• Maintain treatment records
• Communicate regarding bookings and services
• Comply with legal and insurance requirements
• Improve our services

We will only collect information that is necessary for these purposes.

Medical Information

Health information provided during consultations is treated as confidential and is only used to assess treatment suitability and ensure your safety during treatments.

Data Storage and Security

We take reasonable steps to protect your personal information from unauthorized access, loss, misuse, or disclosure.

Client consultation forms and treatment records are stored securely and are accessible only to Tranquil Therapies.

Sharing Your Information

We do not sell, rent, or share your personal information with third parties for marketing purposes.

Information may only be shared when:

• Required by law
• Necessary for insurance claims or legal obligations
• You have provided your explicit consent

Social Media

If you contact us through Facebook, Instagram, or other social media platforms, your interactions are also subject to the privacy policies of those platforms.

Your Rights

Under UK data protection legislation, including the UK General Data Protection Regulation (UK GDPR), you have the right to:

• Request access to your personal data
• Request correction of inaccurate information
• Request deletion of your data where legally permissible
• Withdraw consent where processing is based on consent

Retention of Records

Client records are retained for a period consistent with legal, insurance, and professional requirements and are then securely destroyed.

Contact Us

If you have any questions regarding this Privacy Policy or your personal information, please contact:

Tranquil Therapies
Email: enquiries@tranquiltherapies.uk